Canadian Securities Course (CSC) Level 1 Practice Exam

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What is the Ombudsman for Banking Services and Investments (OBSI) for?

  1. Resolving disputes within investment firms

  2. Providing financial services for banking clients

  3. Assisting clients with tax-related issues

  4. Resolving complaints from investors

The correct answer is: Resolving complaints from investors

The correct answer is D. The Ombudsman for Banking Services and Investments (OBSI) is responsible for resolving complaints from investors. OBSI is an independent organization that helps investors resolve disputes and complaints with their investment firms. This service acts as a mediator between the investor and the firm, helping to facilitate a resolution that is fair and satisfactory to both parties.